Thank you for visiting and shopping at LoveLavishLuxe.com. Here are the terms and conditions that embody our Shipping Policy.
Business Days, Hours of Operation, and Public Holidays
Business Days Include: M-F 10am-7pm and exclude Weekends, Public Holidays, and Out-Of-Office Dates
Orders will NOT ship out on non-business days, nor are these days calculated as days in your shipping window. Business will resume the next Business Day.
2022 U.S Holidays Include:
Out-Of-Office Dates:
None Currently at this time
Domestic Shipping Policy
Orders are ONLY shipped out on Business Days. Business days include Mon-Fri, and do not include Weekends (Sat-Sun), Public Holidays, or Announced Vacation Times.
Shipping times are ESTIMATES ONLY. We try our best to stick to our usual turn-around times, however unexpected delays may occur. In the case of any delays, we will be sure to contact you as far in advance as possible. Please be advised of possible delays around important dates such as Holiday Season (November-December), Election Season, and Covid-19 impacts.
Shipping Carrier Estimated Times of Arrival are independent of USPS or Fedex Once packages are shipped off via Shipping Carrier, we no longer have control or access to your package. For the exact ETA of your packages please refer to your tracking # and tracking link located in your Shipping Confirmation Email.
Please do NOT inquire about your order status if you are still within your shipping window. If you are curious about your Order Status, please follow the chart below. We do NOT offer refunds for failure to review our Shipping policy prior to purchasing. We purchase all items immediately after all orders are placed, therefore refunds cannot be issued.
Shipping Duration
Below are the estimated times your order will ship and you receive your shipping confirmation email.
Shipping times are estimates only. We try our best to stick to our usual turn-around times, however unprecedented delays may occur. In this case, we will be sure to contact you as far in advance as possible.
If you want to inquire about your Order Status, please follow the chart below. We do NOT offer refunds for failure to review our Shipping and Tracking policy prior to purchasing. We purchase all material immediately after all orders are placed, therefore refunds cannot be issued.
The FIRST Business Day after your purchase = Day 1 of Order Status.
Shipping Times include and are not limited to:
Payment Processing
Placing order via Vendor
Customization via Vendor
Overseas Shipping from Vendor
LLL Customizing and Styling (varies upon order)
LLL Packaging and Shipping off Product
Shipping Rates
Exact shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation & Order Tracking
Automated Shipping Confirmation emails send the day your package processes and ships out. (See Shipping Window Chart below) These emails will include your Tracking # and Tracking link. Please allow 24-48 hours for Tracking to update. If you have not received your automated Shipping Confirmation email, the shipping carrier most likely has not processed your package in its system yet. This can occur when shipping carriers are extremely busy, or there are large amounts of packages. (ex. Holidays)
*For further information on your package, please contact the Shipping Carrier. For any information regarding tracking, please refer back to your Tracking # and Link located in your Shipping Confirmation email.
Customs, Duties and Taxes
LLL and Crystal Carter are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost, Stolen and/or Damaged Packages
LLL is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Any order disputes regarding lost or stolen packages WILL be backed with proof of purchase, as well as Lovelavishluxe.com store policies.
Shipping Delays
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone. We try our best to stick to our usual turn-around times, however unexpected delays may occur. In this case, we will be sure to contact you as much in advance as possible. Please be aware of possible delays around important dates such as Holiday Season (November-December), Election Season, and Covid-19 impacts.
